VerificationFor Seller applicants
Fix WhatsApp verification problems
Resolve missing, expired, mismatched, and invalid WhatsApp OTP requests.
Protect your account: never share a password, OTP, invitation token, reset link, private key, or complete authentication URL while troubleshooting.
1
Match the number and request
The OTP request is tied to the normalized phone number and the active application verification request.
2
Verification checklist
Complete each step before requesting another code.
- 1.Enter the full country code and phone number.
- 2.Create the verification request on the website.
- 3.From that same WhatsApp number, send the instructed OTP message.
- 4.Enter only the newest six-digit code in the WhatsApp code field.
- 5.If expired, create one new request and discard older codes.
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